Privacy Policy

Who We Are

Welcome to Glaxy Exports! We specialize in handcrafted ‘Bengal Dokra’ art and home décor products, serving customers both in India and internationally. This privacy policy explains how we collect, use, and protect your personal data when you interact with our website.

What Personal Data We Collect and Why

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.

An anonymized hash of your email may be sent to the Gravatar service to check if you use it. You can find the Gravatar privacy policy here: https://automattic.com/privacy. Once your comment is approved, your profile picture becomes visible to the public.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract this data if it’s present.

Contact Forms

Information submitted through our contact forms (like name, email, and message) is stored for customer service purposes. We do not use the information for marketing unless explicitly opted-in.

Cookies

  • When you leave a comment, you can choose to save your name, email, and website in cookies for your convenience. These cookies last one year.
  • A temporary cookie is set when you visit our login page to check if your browser accepts cookies. It contains no personal data and it discarded when you close your browser.
  • When logging in, cookies are used to store login credentials and screen preferences:
    • Login cookies last 2 days (or 2 weeks if you select “Remember Me”)
    • Screen options cookies last for 1 year
    • An additional cookie is saved when you edit or publish a post, which expires after 1 day

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, articles, or social media posts). Embedded content from other websites behaves exactly as if the visitor has visited the other site directly. These websites may collect data, use cookies, and monitor interactions — especially if you are logged into those sites.

Analytics

We may use third-party analytics tools to measure traffic and usage trends. These tools collect data sent by your browser, including pages visited and other interactions, to help us improve our services.

How Long We Retain Your Data

  • Comments and associated metadata are retained indefinitely to automatically recognize and approve follow-up comments.
  • For registered users, we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except the username). Site administrators can also edit that data.

What Rights You Have Over Your Data

If you have an account or have left comments, you may request an exported file of your personal data. You can also request that we delete any personal information we hold about you, except for data we are required to retain for administrative, legal, or security reasons.

To make a data access or deletion request, contact us at:
📧 [email protected]

Where We Send Your Data

Visitor comments may be processed through an automated spam detection service to ensure the safety and quality of our website.

For any concerns or questions regarding your privacy or data, feel free to reach out to us at 📧 [email protected] or 📞 +91 89676 42110.