Thank you for choosing Glaxy Exports for your online shopping needs. We are committed to providing a reliable and efficient shopping experience, including secure and timely delivery of your products. Please review the following shipping policy:

Order Confirmation and Delivery

After receiving your order, our team will contact you directly to confirm the order details. During this confirmation call, we will also provide a tentative delivery time frame based on your location and order specifics.

Processing Time

Orders are generally processed within 2 to 7 business days following payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

The estimated delivery time for most orders is between 9 to 14 days from the date of order confirmation. Please note that delivery timelines may vary depending on the delivery address and courier service availability and for causes beyond our control including climatic disturbances. 

Shipping Charges

We offer free delivery on all orders. There are no additional shipping charges regardless of the order size or location within India.

Shipping Carriers

Glaxy Exports partners with reliable shipping and logistics providers to ensure the secure and prompt delivery of all orders. The specific shipping partner may vary depending on the destination and shipping method selected.

Shipping Zones

We currently offer shipping services within India. If your location falls outside our standard serviceable zones, please contact our customer support team for assistance and delivery feasibility.

Order Tracking

Upon dispatch of your order, a tracking number will be shared with you. You can use this number to monitor the status and movement of your package until it is delivered.

Shipping Address

Please ensure that the shipping address entered at checkout is accurate and complete. Incorrect or incomplete addresses may lead to delivery delays or non-delivery.

Delivery Issues

In the event of a delay, delivery issue, or non-receipt of your order, please contact our customer support team. We are committed to resolving any issues promptly to ensure customer satisfaction.

Policy Updates

Glaxy Exports reserves the right to revise or update this shipping policy at any time without prior notice. Changes will take effect immediately upon being published through our official communication channels.

Contact Information

For any queries related to shipping or delivery, you may contact us at:

• Email: [email protected]
• Phone: +91 89676 42110
• Address: 187, R.B. Chatterjee Road, Lakuddi, Purba Bardhaman – 713102, West Bengal, India